To receive a full refund, guests must cancel at least 15 days before check-in. Guests can also get a full refund within 24 hours of booking if the cancellation occurs at least 10 days before check-in. If guests cancel between 15 and 30 days before check-in, guests will be paid 100% for all nights. If guests cancel less than 15 days before the check-in date, guests will pay 100% for all nights.